Once the funeral has concluded, you will still need to sort out the deceased's affairs. Depending on how complicated they are, this process can take weeks, months, or sometimes years. Much depends on whether the deceased made a will and whether the people named as executors are able to fulfil their duties.

Applying for Probate

The people administering the estate need to obtain a Grant of Representation before they can begin. This is a legal document from the Probate Registry that authorises a person or persons to collect the money and assets, pay outstanding bills, and distribute the estate. Banks, insurance companies, and other organisations will need to see this document before releasing any assets.

Find out more about applying for probate on the Government's website.

If the estate is held jointly and everything passes to the surviving owner, or if the estate is very small, some organisations may release funds without the need for a Grant of Representation.

What Happens If There Is No Will

Around 60% of people die intestate — without having made a will. In this situation, the responsibility for administering the estate normally falls to the next of kin in the following order:

  • Husband or wife
  • Sons or daughters (but not stepchildren)
  • Parents
  • Brothers or sisters
  • Grandparents
  • Uncles or aunts
  • If none of the above are alive, nephews, nieces and cousins become eligible

If there are no officially recognised instructions, the rules of intestacy will be applied. For England and Wales, find out more about intestacy rules on Gov.uk.

Employing a Solicitor

Unless the will names a specific solicitor, the executors have a choice: to administer the will themselves or ask a solicitor to do it for them.

We particularly recommend employing a solicitor in the following circumstances:

  • There is no will
  • The will is poorly worded and there are different interpretations of intent
  • Any provisions in the will are likely to be contested
  • There are assets abroad
  • There are business interests involved
  • There is not enough money in the estate to pay the debts
  • Any beneficiaries are under 18 years old

The Citizens Advice Bureau can offer more advice. We are also happy to provide a list of local solicitors if required — please get in touch.

Establishing Assets and Liabilities

When you submit the application for probate, you need to list out the assets and liabilities. If the deceased was well organised, they will have compiled a list of assets stating where relevant documents can be found — often stored in a safe, or with a bank, solicitor, or accountant.

Unfortunately, in many cases this is not straightforward. It is common for older people to have papers in the attic, or perhaps at the bottom of a cupboard. Persistence is key.

Administering the Estate

The process is straightforward, but can sometimes take time — it's not unreasonable to expect around six months, especially where property assets need to be sold:

1

Collect All the Assets

Gather together all property, savings, investments, and other assets owned by the deceased.

2

Pay the Bills and Taxes

Pay off any outstanding debts, bills, and tax liabilities before distributing the estate. Set up a special executor's bank account and record all transactions.

3

Distribute the Net Assets

Once all debts are settled, distribute the remaining assets according to the will (or the rules of intestacy). Provide a full set of accounts to all beneficiaries.

For property, register the change of ownership with the Land Registry using form AS1. The tax authorities can do spot checks, so collect receipts and keep careful records of all transactions.

Making Official Notifications

Some organisations require official written notification of the death. It is a good idea to write a standard letter and adapt it for each organisation, filing a copy of the letter and any reply received. Below is a non-exhaustive list of who you may need to contact:

Government & Benefits

  • DWP / Pension Service
  • HMRC (income tax, National Insurance)
  • Local Council (council tax)
  • Passport Office
  • DVLA (driving licence, vehicle)

Financial

  • Banks and building societies
  • Insurance companies
  • Pension providers
  • Investment/stockbrokers
  • Premium Bonds (NS&I)

Utilities & Subscriptions

  • Gas, electricity, water providers
  • Phone and broadband suppliers
  • TV Licence
  • Magazine and club subscriptions
  • Electoral roll

Other

  • GP and dentist
  • Employer
  • Landlord or mortgage provider
  • Bereavement Register (to stop junk mail)
  • Loyalty cards and rewards schemes

Tip: Informing the Bereavement Register will remove the deceased's name from mailing databases and prevent unwanted junk mail — a small but meaningful step that can reduce distressing reminders for the family.